Privacy Policy

1. Information we collect

When you request a quote, book a detail, or contact us, we collect your name, phone number, email address, service address, vehicle details and any notes you choose to share.

Payment card details are collected and stored securely by Stripe. We never see or store your full card number.

2. How we use your information

We use your information to provide quotes, schedule and complete services, send appointment reminders and arrival updates, issue invoices and receipts, and respond to your questions.

We do not sell, rent or share your personal information with third parties for their marketing purposes.

3. Text messaging (SMS)

If you opt in by checking the SMS consent box on one of our forms, we may text you about your quote, appointment reminders and arrival updates at the number you provided. Consent is not a condition of service.

Message and data rates may apply. Message frequency varies based on your appointments. You can reply STOP at any time to opt out, or HELP for help. Your phone number and SMS consent are never shared with or sold to third parties.

4. Service providers

We use a small number of trusted providers to run the business: Stripe for secure payments, Twilio for text messages, and our email provider for transactional email. Each only receives the information needed to perform its service.

5. Data retention & security

We keep booking and contact records only as long as needed to serve you and meet legal or accounting obligations, and we protect them with industry-standard safeguards.

6. Your choices

You may ask us to view, correct or delete your personal information at any time by calling or texting (503) 779-3608 or emailing hello@abautoshine.com.